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Refund Policy

Last updated on June 28, 2026
Refunds are limited because products are digital. You are eligible if the product is broken, you were double-charged, or the download does not work. Contact support within 14 days with your order ID.

1. Eligibility

All products on bytesizedassets are digital and delivered instantly. Refunds are only granted in the situations listed below.

Eligible
  • The product does not work after purchase.
  • You were charged multiple times for the same order.
  • The download does not work and we cannot restore access.
Not eligible
  • You changed your mind after downloading.
  • A feature you assumed but was not listed is missing.
  • You no longer need the asset for your project.

2. How to request a refund

  1. Email support@bytesizedassets.com within 14 days of your purchase.
  2. Include your order ID and a short description of the issue.
  3. We respond within 3 business days. Approved refunds go back to your original payment method via Stripe.

3. Chargebacks

Please contact us before opening a chargeback. We can almost always resolve a valid issue faster than your bank can.

Accounts with disputed payments may have access to past downloads paused while the dispute is reviewed.

4. Contact

Refund questions? Email support@bytesizedassets.com.